Got Questions?
Frequently Asked Questions
Do you provide same-day delivery?
Yes, we offer express service for most areas within Dhaka. Charges may apply.
How do you ensure items don’t get damaged?
Each garment is tagged, sorted, and cleaned using fabric-specific methods. Our team inspects every piece before delivery.
Do you clean delicate items like silk, chiffon, or velvet?
Yes. We use specialize cleaning processes for all delicate and luxury materials.
Do you serve corporate clients or hotels?
Absolutely. We offer regular pickup schedules, professional pressing, and monthly billing.
What are your payment options?
We accept cash, bKash, Nagad, and digital payments upon delivery
What laundry services do you provide? (wash, dry, iron, dry cleaning, etc.)
We provide services of dry cleaning, laundry & Pressing
Can I request pick-up and delivery?
Still we are not giving service of pick-up and delivery.
How much do you charge per kg or per item?
We have price list individually item wise for dry cleaning, laundry & pressing .In each showroom we have online software base billing system
Do you have package deals?
Still now we have no package deals. But we are offering 20% discount on every services
What are your working hours?
9:00 AM to 8:00 PM
How long does laundry take?
Normally we take 04 Days for Dry cleaning & Laundry services. We have also 50% express service which take one day.
How do I book a service?
Please come to our showroom to book a service.
Do you provide refunds or re-cleaning guarantees?
We have return and re-cleaning policy.
Do you offer stain removal?
We do not give you 100% guarantee for stain removal. We try our best to remove stains from your cloths without damaging color and fabric of your cloths.
Can you wash large items (blankets, curtains, carpets)?
Yes, We wash large items like blankets, curtains & Carpets.
Do you provide eco-friendly or chemical-free cleaning?
We use international standards spot removal, Dry cleaning solvents & Laundry chemicals which are friendly of your fabric.